Got a query?
Top five queries
- What assistance is available to help me with my water bills?
We understand that sometimes life gets tricky and you might be struggling with your water bills. If you’re struggling, get it touch with us as soon as possible and we can help you with initiatives such as:
- Payment arrangements
- Applying for concessions
- GWMWater Customer Support Program
- Utility Relief Grant Scheme
- Rebate Scheme
Find out more about concessions and grants or call us for a confidential discussion on 1300 659 961.
- What is allowed at GWMWater lakes and reservoirs?
- What are the current water restrictions in my area?
All Victorian towns are under Permanent Water Savings Rules when staged water restrictions aren’t in place.
- How can I use water wisely?
There’s a number of simple adjustments you can make to your everyday life in order to use water wisely.
- What payment arrangements are available?
You can pay your bill in a few ways:
- BPAY - Biller Code 79855
- Direct Debit Payment by Centrelink (Centrepay)
- Credit card via POSTbillpay online or over the phone
- Payment in person at any Australia Post office or our Horsham office
- Via mail to PO BOX 481, Horsham, 3402
Under advice from the Chief Health Officer, all GWMWater campsites, camping grounds and caravan parks will be closed from 5pm, Friday 27 March 2020.
Day visitors are still permitted but social distancing requirements must be adhered to at all times.
Update: 3 April 2020
To comply with the Victorian Government ‘Stay at Home’ period, boat ramps at GWMWater reservoirs are closed until further notice.
Under Stage 3 Restrictions, there are only four reasons to leave your home: food and supplies, medical care and caregiving, exercise, and work or education.
For more information, visit: gwmwater.org.au/coronavirus
Lake Bellfield is located in the eastern Grampians near Halls Gap and has an inlet from Fyans Creek. Lake Bellfield supplies water to Halls Gap and Pomonal. It's also the main source of supply for the Wimmera Mallee Pipeline system, supported by Taylors Lake. The lake is used for recreational activities such as boating, fishing and picnicking. Please note that boats with an internal combustion engine are not permitted at Lake Bellfield.
Natural disasters in past years, such as the Mt Lubra fires in 2006 and the floods of January 2011 have badly affected the water quality of Lake Bellfield. We have recorded record levels of turbidity and water colour in recent times.