We want to make paying your bill simple. You can choose the option that works best for you. You can pay your bill here.
eNotices - online billingReceive your bill by email (eNotices). eNotices is a quick and convenient way to access your bill and reduce paper use. |
Get help to pay your billWe understand that sometimes it can be difficult to pay your bill. We can work with you to provide confidential and personalised support. |
Apply for a concession or grantA range of concessions and grants are available to help reduce your water costs. If you are eligible, you may receive a discount on your bill. |
Update your detailsIf you are the account holder and any of your details change, you can update them through the Customer Portal or let us know. Keeping your details up to date helps us ensure your account information is correct. |
Tenant and landlord responsibilitiesMany people live or work in rented homes, apartments or workplaces. It can sometimes be unclear who is responsible for water bills and charges. |
Tariffs and chargesWater costs can vary depending on a range of factors and may change from year to year. |
How to read your water meterAll properties connected to our water network have a water meter to record water use. Water meters are an important part of managing any water system. |
Monitor your rural pipeline use with Customer PortalYou can monitor your water use using the Customer Portal on any device. It is available to customers connected to the Wimmera Mallee or Northern Mallee pipelines. |
