Public comment on the Draft Victorian Mallee Irrigation Region Land and Water Management Plan has been extended until 4.30pm Friday 28 Feburary 2020. For more information or to get a copy of the plan, visit the Mallee CMA website

In our current Adobe PDF file icon 24x24Tapping In - Edition 3 2019/20 customer newsletter, we share with you our travels around the region, visiting schools as part of National Water Week and celebrating a fully treated water supply in four Mallee towns. We also let you know about our project of installing solar panels at our operational sites to reduce our energy costs, along with communicating with our customers to meet customers' expectations. More topics in this edition so make sure you take some time to have a read.

** Answer our competition question about Permanent Water Saving Rules for a chance to win $100 off your next water bill **

To view past Tapping In editions, click on the heading.

Our customers told us what they most valued about our water and sewerage services. Read Our performance to see how our customers rated us!


Our Adobe PDF file icon 24x242019 Annual Water Outlook outlines the key water security information for all towns and rural pipeline customers supplied by us. An outlook for licenced surface water diverters and licenced groundwater users is also provided.

All Systems Summary: With the water resources available across all of GWMWater’s supply sources this season, no restrictions to urban or rural pipeline users are anticipated under normal operating conditions.

A full listing of towns, rural pipelines and their supply sources can be found here.

We are pleased to provide our Adobe PDF file icon 24x24Annual Report 2018/19 for your review.

We have had another very busy year with capital works projects and operational service standards to our customers at the fore.

The region continues to benefit from rural pipeline networks. This financial year was one of the lowest water inflow years on record, however were able to meet all demands with three to four years of water in reserve.
To find out about our capital projects, such as South West Loddon Pipeline, East Grampians Rural Pipeline, Urban Remote Meters, Ouyen Lake, Green Lake near Sea Lake; or to read how we have contributed to the socio-economic value within the community in which we live, please take time to read our Annual Report.

Adobe PDF file icon 24x24Consultant's Report for 2018/19 as mentioned on page 16 of our Annual Report.

The Storage Manager has started a review of the Storage Management Rules for the for the Wimmera-Glenelg headworks system. The rules form the basis for how the system is operated day-to-day to support water security for the region.

The Minister for Water appointed GWMWater as the Storage Manager for Wimmera-Glenelg, however GWMWater is also an entitlement holder. To ensure the independence of the Storage Manager, governance arrangements are in place so that all entitlement holders and other key stakeholders are involved.

A specific governance arrangement has been set up for the purpose of the review which enables the Storage Manager to report directly to the GWMWater Board.

The review aims to improve and refine the current Storage Management Rules and operation of the Wimmera-Glenelg system, taking into consideration any new data, information and operational experience, to better meet the needs of entitlement holders and improve efficiency. This could include both the storage and delivery of water.

Adobe PDF file icon 24x24Fact Sheet - Wimmera-Glenelg Headworks Operations Review

Contribute to the review on the Storage Manager website

Safe drinking water is on its way to Elmhurst, Kaniva, Moyston, and Ultima, with the next phase in water quality improvement scheduled to be completed over the next five years.

Water to these towns is currently either from groundwater (Kaniva), a small local catchment (Elmhurst), a combination of groundwater and water from Mount William Creek (Moyston), or from the Murray River, via the Northern Mallee Pipeline (Ultima).

Check your water supply

We recently prepared a report reviewing the take-and-use of groundwater from the Mt Zero borefield over the past five years. This is a requirement under the conditions groundwater of the take and use licence.

Adobe PDF file icon 24x24 Information on the Mt Zero Borefield (346 kB, 2 pages) complete with graphs.

We are committed to providing respectful and confidential assistance to customers who are impacted by family violence.

Our Adobe PDF file icon 24x24Family Violence Policy (75kB, 3 pages) provides the framework which informs our decisions and the actions taken in dealing with customers experiencing family violence. It also provides information on the assistance that is available to those who are affected.

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