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Managing an untreated water supply

In the interest of public health, GWMWater needs to ensure that residents and visitors to towns with an untreated water supply are aware of this situation. As the water supply is not disinfected, there is no protection against bacteria that may contaminate the water. This means that the water is not fit for things such as drinking, food preparation, ice making, cleaning of teeth or any other human consumption purposes.

 

Responsibilities

What GWMWater will do:

To ensure that all residents and visitors are aware of water quality in our untreated water supply towns, GWMWater will:

  • Make this brochure (Living with an untreated water supply brochure) available to owners and/or managers of properties connected to the water supply.
  • Provide this brochure (linked above) to prospective new owners of connected properties via the information statement requests from solicitors.
  • In conjunction with the normal billing cycle, remind the owners and/or managers of connected properties of the fact that the water supply is untreated.
  • Provide notices upon request to operators of accomodation facilities such as hotels, motels, caravan parks and bed-and-breakfast houses to assist in informing their guests of the untreated water supply.
  • Provide signs to be displayed by the responsible manager at all public accessible taps connected to town water (eg. parks, public toilets, schools, halls, caravan parks, etc.).
  • Inform the local council of the untreated status of the water supply and request that applicants for building and planning permits be informed.
  • Make this information available on the organisation's website at www.gwmwater.org.au
  • Prepare a customer charter detailing the respective rights and obligations of GWMWater and customers in towns with untreated water supplies.
  • Monitor water quality regularly and make the results available to customers.
  • Periodically review the water quality status of each town.

What you need to do:

  • Do not use the water that comes from the reticulated water supply for purposes such as drinking, food preparation, ice making, cleaning of teeth or any other human consumption purposes.
  • Avoid swallowing the water in other ways such as while showering or bathing.
  • Consider either installing 'point of use' treatment devices (eg. UV disinfection units) or disconnecting the supply to areas which may otherwise encourage ingestion.
  • Ensure no cross connections exist between the town water supply and your drinking water source.
  • Advise visitors to your home and your town not to ingest the water.
  • Landlords must advise new tenants of the untreated water supply (suitable brochures are available at GWMWater).
  • Managers of accommodation houses such as hotels, motels, caravan parks and bed-and-breakfast houses must advise their guests of the untreated water supply (suitable brochures are available from GWMWater).
  • Install and maintain signs near all taps to which the public has reasonable access to town water eg. parks, public toilets, schools, caravan parks, sporting venues (suitable signs are available from GWMWater).
  • Businesses and organisations that prepare food for sale should consult with the Environmental Health Officer at their local council to determine the suitability of their water supply for these purposes.

For further information, please contact GWMWater on 1300 659 961.

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