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Thank you for contacting us. If we need more information we will be in touch.

The Storage Manager has started a review of the Storage Management Rules for the for the Wimmera-Glenelg headworks system. The rules form the basis for how the system is operated day-to-day to support water security for the region.

The review aims to improve and refine the current Storage Management Rules and operation of the Wimmera-Glenelg system, taking into consideration any new data, information and operational experience, to better meet the needs of entitlement holders and improve efficiency. This could include both the storage and delivery of water.

Headworks refers to 10 Grampians reservoirs, the channels and waterways which connect them, as well as the infrastructure and equipment that controls water flow.

The Department for Environment, Land, Water & Planning (DELWP) and entitlement holders can trigger a review, which is required periodically. The current review was initiated in October 2018.

The review focuses on the daily management of the headworks system to optimise water security in the Wimmera-Glenelg system. It is not about changing water entitlements or water allocations or how water is shared within those entitlements.

The review is expected to be completed by early 2021.

Adobe PDF file icon 24x24 Fact Sheet - Wimmera-Glenelg Headworks Operations Review

Contribute to the review

GWMWater's Customer and Stakeholder Workshop was held on Friday 22 March 2024.

Presentation slides from the Workshop are now available:

Water Resource Overview – Scott Smith

Clean Energy Update – Graeme Dick

Customer Portal & eNotices Demonstration

Customer Portal Video

Digital Initiatives Engagement Session – Holly Noonan and Adele Rohde

You can also view the Post Workshop Notes summarising the Q&A and comments.

Congratulations to our recent winners who each received a $100 credit on their water bill!

Tapping In Edition 3, 2023/24

Question: How many days water supply should rural customers store on-site?

Answer: Three days

Winners:

P Hale, Ararat
L Sky, Willaura
B Powerlett, J Hall, Stawell
A Hamilton, Ararat

Terms and Conditions

Entry Requirements and Restrictions:

1. Answer our competition question to go into the draw to win one of four $100 credits.
2. Entries drawn from postal and website entries received by the closing date.
3. Answer, Account Number, and full contact details are to be provided on entry form.
4. First four correct and valid entries drawn at random will win $100 off their next water account.
5. Winners notified by phone where possible.
6. Credits will be applied automatically to each winner's next water account.

Entries can be:

Submitted using this form.
Posted to Competition, GWMWater, PO Box 481, Horsham 3402
Dropped into our Competition Box at our Corporate Office,11 McLachlan Street, Horsham

General Information:

Participation in this competition is deemed acceptance of these Terms and Conditions.
Draw will take place on a date at the discretion of GWMWater at its Corporate Office in Horsham.
GWMWater employees' ‘immediate family’ are not eligible to enter. Immediate family is deemed as any spouse, de-facto spouse, child or step-child residing in the same household as the employee.
‘Employee’ means all GWMWater employees, including permanent, temporary, contract, graduates, trainee staff.
Businesses and its employees contracted by GWMWater to perform works on our behalf in any form are eligible to enter.
GWMWater’s decision is final and binding, and no correspondence will be entered into.
It is a condition of entry that winners' names and their location will be made available on our website.
Entrant contact information received through our competition will be used for GWMWater’s purposes only and will not be shared with any third parties.
Grampians Wimmera Mallee Water Corporation trading as GWMWater at 11 McLachlan Street, Horsham VIC 3400 ABN: 35 584 588 263.

GWMWater is upgrading water meters with 'remote meters' across urban areas in our service area following a successful roll-out for rural pipeline customers.

Urban Remote Meters (URM)

A remote meter measures, in real time, the amount of water a customer uses.

The digital device is different to a standard meter because it includes a low frequency radio transmitter that securely sends water use data to GWMWater for billing and operational purposes.

The water usage information will be available to customers via the GWMWater Customer Portal, making it easy for customers to monitor their water use.

For more information:

Adobe PDF file icon 24x24 Fact Sheet - Urban Remote Meters - June 2019 (5.2MB, 2 pages)

Frequently Asked Questions - Urban Remote Meters (4.44MB, 4 pages)

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