Our new swipe tag standpipes are very easy to use! As well as more accurately recording your water usage, they allow you 24-hour access and are solar powered.

How to utilise service

Standpipe

IMPORTANT: Ensure valve is in the closed position prior to commencing

1. Connect camlock fitting to outlet pipe and ensure hose is positioned to receive water;

2. Check the display screen which should read as follows:

Standpipe screen

3. Hold tag on swipe panel on front of cabinet and ensure tag has validated^ The display screen will show the following:

Tag number

Note: It may take a couple of seconds to register.

4. Press the green button on cabinet;

5. Open valve slowly in a clockwise direction and fill water receptacle. You should see the litres taken on the display.

6. Press the red button on the cabinet to stop the flow;

7. Close the valve fully in a counter clockwise direction;

8. Disconnect Cam Lock and remove hose.

 

^If card does not validate or shows an error, please contact GWMWater on 1300 659 961 for assistance. 

Further information...

Apply for a standpipe access

GWMWater now operates two types of standpipes; metered hydrants and swipe card standpipes.

 

 

 

 

Standpipes have long been an important resource for our region, providing access to water where it is otherwise scarce.

GWMWater now operates two types of standpipes; metered hydrants and swipe tag standpipes.

Recent technological innovations are making the management of standpipes more convenient for our customers. As part of the State Government’s Drought Relief package, we have installed swipe tag technology at 18 standpipes across the region.

The swipe tag technology is solar powered, meaning that customers have 24-hour access to water for carting purposes. The swipe tags allow us to accurately record and bill for water usage for each user. They're also accessible to the CFA with keys, as metered standpipes are.

 

Apply for swipe tag access

Regardless of whether or not you already have a permit for a metered standpipe, you will need to apply for swipe tag access.

  1. Read and understand the conditions of hire
  2. Submit the form with a form of ID, such as a driver's licence, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or post to PO Box 481 Horsham 3400
  3. If your application is approved, you'll hear back from us in writing within seven business days

MS word DOC icon svgSwipe Tag Application Form

MS word DOC icon svgConditions of Hire

 

Apply for metered hydrant access

  1. Consider if you'll need a Permanent or Casual permit
  2. Read and understand the conditions of hire
  3. Submit the form with a form of ID, such as a driver's licence, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or post to PO Box 481 Horsham 3400
  4. If your application is approved, you'll hear back from us in writing within seven business days

MS word DOC icon svgMetered Hydrant Application Form - Permanent & Casual

 MS word DOC icon svg Conditions of Hire

 

Casual hire - For a hire period up to three months with a daily hire charge

Permanent hire - For a hire period over three months with a once off hire charge

 

Swipe tag standpipe locations

Non-potable water is not disinfected and there is no protection against bacteria that may contaminate the water. This means that the water is not fit for such things as drinking, food preparation, ice making, cleaning of teeth or any other human consumptive purposes. 

West Wimmera Shire Council Standpipes

Town/Area Location Water Quality
Apsley Laidlaw Street Non-potable water
Kaniva High Street Non-potable water

  

Northern Grampians Shire Council Standpipes

Town/Area Location Water Quality
Great Western Cubbit Street Drinking water
Landsborough Cr Landsborough and Joel South Roads, Joel Joel Non-potable water
St Arnaud Preece Street Drinking water
Stawell Haughton Street Drinking water

 

Mildura Rural City Council Standpipes

Town/Area Location Water Quality
Ouyen

Vine Lane, Ouyen

Non-potable water
Patchewollock Cnr of Old Walpeup Road and Hopetoun-Walpeup Road Non-potable water

  

Loddon Shire Council Standpipe

Town/Area Location Water Quality
Korong Vale

Cnr Boort-Wedderburn Road and Borung-Wedderburn Road

Non-potable water

 

Horsham Rural City Council Standpipes

Town/Area Location Water Quality
Dooen

Longerenong Road

Non-potable water
Horsham Old Hamilton Road Drinking water

 

Buloke Shire Council Standpipes

Town/Area Location Water Quality
Charlton Halliday Street Drinking water
Charlton Cnr Yeungroon-Woosand Road and Yeungroon Road Non-potable water

 

Ararat Rural City Council Standpipes

Town/Area Location Water Quality
Ararat Maude Street Drinking water
Elmurst High Street Non-potable water
Lake Bolac Mortlake - Ararat Road
(1 km from Lake Bolac)
Drinking water
Moyston Presbyterian Church Road Non-potable water
Pomonal Ararat - Halls Gap Road Drinking water
Norval Dam Rhymney Road, Norval Dam Non-potable water
Streatham Rossbridge - Streatham Road
(1 km from Streatham)
Non-potable water
Westmere Glenelg Highway Non-potable water
Wickliffe Walker Street Non-potable water
Willaura Main Street (outside CFA shed) Drinking water

 

Further information...

How to use a swipe tag standpipe

Our new swipe tag standpipes are very easy to use and provide 24 hour access.

 

 

GWMWater is committed to the ongoing improvement of services and infrastructure in our region. That's why we undertake an annual capital investment program as part of our committment to provide sustainable water and wastewater services for our community. These initiatives are a part of our  Corporate Plan.

You might notice a project in your area; check the table below to see our current list of capital works and when we expect them to be completed.

 

If you want further information about a particular project, don't hesitate to contact us.

 

Town / Area
Works
Timeframe
Ararat Mt Cole Pipeline Renewal Complete
Birchip, Rainbow, Horsham Water Treatment Plant PLC Renewals 2022/23
Charlton, Dimboola, Donald Sewer Pump Station Upgrades 2022/23
Donald Urban Water Booster Pump Station Installation 2022/23
Edenhope Water Treatment Plant Upgrades – Booster Pumps/Raw Water Tank/PLC Renewals 2023
Elmhurst Drinking Water Supply 2022/23
Goroke Sewerage Scheme - Stages 2 & 3 2023/24
Grampians East Grampians Rural Pipeline Project 2022-24
Horsham Sewer Rising Main Renewal 2022
Horsham Wastewater Treatment Plant Upgrades - DAF Treatment Installation 2022-23
Kaniva Drinking Water Supply 2022-24
Lake Fyans Embankment Renewal 2022
Lake Lonsdale Toilet Installation 2022
Lakes Londale, Rocklands , Toolondo Boat Ramp Upgrades 2022
Moyston Drinking Water Supply 2022-24
Murrayville Water Tank Renewal 2022/23
Ultima Drinking Water Supply 2022
Various Decommissioning of Redundant Structures 2020/21
Various Water Pump Station Asset Renewals Ongoing
Various Sewer Main Replacements Ongoing
Various Water Main Renewals Ongoing
Various Water Storage Tank Renewals Ongoing

 

 

 

You need to be vigilant in your water use at all times, even when you're not under water restrictions! That's why all Victorian towns are subject to Permanent Water Saving Rules. This way, we can all use water responsibly and contribute to the health of our water supplies. The Rules are in place at all times, except for when staged water restrictions are in force.

The Rules don't apply to the use of recycled or reclaimed water, greywater, stormwater or rainwater. They only apply to water supplied by GWMWater (or whichever relevant water authority you fall under).

 

The 5 Permanent Water Saving Rules

1. Keep your hose healthy

Your hand-held hose should be fitted with a trigger nozzle and kept leak-free. 

 

2. Water in the mornings and evenings

Avoid watering during the main daylight hours as this water is likely to evaporate before it can be absorbed by plants and lawns. If you can't water in the mornings or evenings, make sure you use a bucket, watering can or hand-held hose with a trigger nozzle rather than a watering system. If you're using a watering system, you can only water overnight between the hours of 6pm and 10am. 

 

3. Enjoy your water features responsibly

If you have a pond or water feature, feel free to keep enjoying it! However, in compliance with the rules, make sure it uses recirculated water. 

 

4. Don't hose hard surfaces

Don't use water to clean hard surfaces, such as driveways, paths, concrete, tiles and timber decking, except:

  • where cleaning is needed after an accident, fire, health hazard or other emergency
  • when there's staining on the surface (and even then, keep it to once a season)
  • in the course of construction or renovation.

In cases where you have to use water to clean a hard surface, be water wise and use a high-pressure water cleaner. If that isn't possible, a hand-held hose with a trigger nozzle or bucket can be used. 

 

5. The rules are for everyone!

The rules also apply to public gardens, lawns and playing surfaces. We all have to contribute to the water conservation effort. A public garden, lawn or playing surface must be watered using a:

  • hand-held hose with a trigger nozzle, a bucket or a watering can or;
  • watering system fitted with a rain or soil moisture sensor between the hours of 6pm and 10am.


Customers are urged to abide by the state-wide Permanent Water Saving Rules as contravention may result in penalties in-line with clauses 170E and 170F of the Water Act 1989.

For more information on the Permanent Water Saving Rules, view our Adobe PDF file icon 24x24Permanent Water Saving Plan.

 

Legality of water restrictions

Water restrictions are based on the Victorian Government’s four-stage Urban Water Restriction Supply By-Law 105 as adopted by GWMWater.

Customers are urged to abide by these restrictions as contravention may result in penalties of up to $6060 or three months imprisonment for the first offence.

 

Exemptions

General

Exemptions may be granted if GWMWater considers that reasonable grounds have been presented. As a part of the process, you may need to place a Submission of a Water Conservation Plan to GWMWater. All applications for exemption will be responded to in writing within 10 business days of receipt.

Adobe PDF file icon 24x24Water Restriction Exemption Application Form (93kB, 2 pages)

 

Large pools

The filling of large pools is limited under water restrictions. If you want to fill a pool with a capacity over 2,000 L, you'll need permission from GWMWater.

Adobe PDF file icon 24x24Application to Fill a Swimming Pool or Spa (61kB, 2 pages)

If you need help, call us on 1300 659 961.

 

Further information...

'Target Your Water Use' program

We're encouraging customers to get involved in a new water efficiency program.

TargetYourWaterUse RGB 1cm

 

Smart Water Advice

Cutting back on your water use not only saves water, but also saves energy, money and the environment. Visit www.smartwatermark.org/Victoria/ to find out some easy ways to save water in your home, garden and whilst at work.

 

 

 

Water restrictions have one primary purpose - to conserve water! The health of the water supply dictates the level of restrictions, Stage 1 being the most mild and Stage 4 being the most severe. Water restrictions apply to everyone in the community, unless exempted by GWMWater.

 

Note that the information below is just a guideline to staged water restrictions. A lot of restrictions aren't as simple as YES or NO; they're often conditional on times and methods. For full details, refer to Water Restrictions - Department of Environment, Land, Water and Planning.

When using a hose, always use a trigger nozzle so that you're using water efficiently!

 

 

Watering the garden

 
Gardens - hand watering
Lawns - hand watering
Watering systems
STAGE 1
YES YES

YES

6 am to 10 am and 6 pm to 10 pm on alternate days

STAGE 2
YES NO

YES

6 am to 10 am and 6 pm to 10 pm on alternate days

STAGE 3

YES

From 6 am - 8 am

NO

YES

6 am to 8 am on alternate days

STAGE 4

YES

With a bucket or watering can

NO NO

 

 

Pools and spas

 
Pool Capacity
 
 
 
 
Under 2,000 L
 
Over 2,000 L
 
  Fill up Top up Fill up Top up
STAGE 1
YES YES NO YES
STAGE 2
YES YES NO YES
STAGE 3
NO YES NO YES
STAGE 4
NO NO NO NO

 

 

Washing your vehicle

STAGE 1 and 2
YES
STAGE 3 and 4

NO

Only for health and safety reasons

 

Alternate days

You will see this term mentioned throughout water restriction rules. It means people can only water their gardens and/or lawns on certain dates of the month according to whether their street number is odd or even-numbered:

 

Even and un-numbered properties can water on even dates. For example, if you live at number 16 you can water on the 2nd or 4th, but not the 3rd or 5th.

Odd-numbered properties can water on odd dates. For example if you live at number 17, you can water on the 3rd or 5th, but not the 4th or 6th.

On February the 29th and the 31st of any month any property number can water.

  

Legality of water restrictions

Water restrictions are based on the Victorian Government’s four-stage Adobe PDF file icon 24x24Water Restrictions By-Law No 105 (5.67MB, 34 pages) as adopted by GWMWater.

Customers are urged to abide by these restrictions as contravention may result in penalties of up to $6060 or three months imprisonment for the first offence.

 

Exemptions

General

Exemptions may be granted if GWMWater considers that reasonable grounds have been presented. As a part of the process, you may need to place a Submission of a Water Conservation Plan to GWMWater. All applications for exemption will be responded to in writing within 10 business days of receipt.

Adobe PDF file icon 24x24Water Restriction Exemption Application Form (93kB, 2 pages)

 

Large pools

The filling of large pools is limited under water restrictions. If you want to fill a pool with a capacity over 2,000 L, you'll need permission from GWMWater.

Adobe PDF file icon 24x24Application to Fill a Swimming Pool or Spa (61kB, 2 pages)

If you need help, call us on 1300 659 961.