We work hard to provide as many of our customers as possible with access to safe, high-quality drinking water that consistently meets consumer and regulatory requirements in accordance with the Safe Drinking Water Act 2003 and the Safe Drinking Water Regulations 2015. The Department of Health administer the implemention of these standards across Victoria.

Our region has 19 water treatment plants that supply treated water to 92 percent of our urban customers.

• Drinking water is safe for human consumption. It can be used for drinking, cooking, making ice, cleaning your teeth and for showering or bathing. Drinking water is filtered and disinfected to meet the strict guidelines for safe drinking water.
• Non-drinking water isn't disinfected and isn't intended for human consumption. You can still use this water for household activities though, such as watering gardens, flushing toilets, irrigation and laundry purposes. You can also use it for showering or bathing, as long as you're careful to avoid swallowing the water.  Read more about living with an untreated water supply here and view our Untreated Water Supply Notice.

You may be interested in reading about Guidelines for private drinking water supplies at commercial and community facilities.

Check your town's water services

GWMWater is a water supplier within the terms of the Safe Drinking Water Act 2003, which provides a legislative framework for assuring drinking water quality in Victoria. Click on your town in the table below to see if your water is safe to drink and view other information relating to your town.

Drinking water towns

Non-drinking water towns

More about our capital upgrades and renewals program

Drinking water quality test results

GWMWater tests drinking water regularly to ensure it's safe for drinking.

See our drinking water quality test results

Living with an untreated water supply

Learn more about living with an untreated water supply here or contact us to talk to our Water Quality Team.

Our mission, vision and values are an essential part of our culture at GWMWater. We incorporate these into every action we take - whether it's providing assistance over the phone, fixing a service fault, or encouraging regional growth for our local communities.

Our vision

Healthy environment, thriving community.

Our mission

Through partnerships with our stakeholders, we will provide affordable services using our precious resources to ensure a productive and liveable region.

At GWMWater we take great pride in our team of expert, professional and customer-focused employees. We employ a large number of staff across the region in areas such as engineering, customer service, communications, finance, operations and more. 

GWMWater is one of the largest regional water corporations in Victoria and offers exciting career opportunities for all employees.

Our corporate headquarters is in Horsham, the capital of the beautiful Wimmera region, only three hours from Melbourne or the magnificent Victorian South West Coast. The region boasts access to many national parks including the Grampians and Mt Arapiles. Horsham offers a warm and welcoming community for those wanting a safe and healthy rural lifestyle, and the town boasts first-class health, educational, cultural, sporting and social facilities.

Read GWMWater; A Great Place to Work - Brochure to learn more about what it's like working with us at GWMWater or check out the Visit Wimmera Mallee website.

At GWMWater we're committed to:

• Supporting staff, suppliers and contractors in achieving zero harm
• Offering a flexible and stimulating workplace
• Investing in our people so we can adapt to the changing needs of our region
• Building the capacity and culture of our people into a more highly-skilled, professional, customer-focused and efficient organisation

GWMWater is an equal employment opportunity employer and provides a smoke-free work environment.

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Staff testimonials

Ever wondered what it's like working at GWMWater? Watch the videos below from some of our employees to find out more...

Amy Harding, our Customer Service Officer, talks about her experience joining the GWMWater Customer Service team.

Nalaka Vitharana, our Executive Manager Infrastructure, talks about his career journey to Executive as well as leadership opportunities at GWMWater.

Lisa Warrick, our Learning and Development Coordinator, talks about her career journey at GWMWater, from the Customer Service team through to the People, Talent & Culture team.

Katherine Velthuis, our Finance Officer, talks about how her career has progressed and the training opportunities she has been given, since joining the GWMWater team. 

Stephanie Merlicek, our Environmental Sustainability Officer, shares the challenges, surprises and advice she would give to others considering making the move to our region.

 Josh Turco, our Graduate Engineer, shares what it was like relocating to the region and joining the GWMWater team.

Preparing your application

Your application should comprise three things:

• Your CV detailing your employment history, educational qualifications and contact details.
• A cover letter including a summary of your experience and achievements that relate to the key selection criteria outlined in the position description.
• A statement addressing the key selection criteria. 

Reference checking

Two work related references should be supplied with your application. These should be individuals who can comment directly on your abilities in a work situation.

Our recruitment process

Assessment

All applications are assessed by a selection panel. Each member of the selection panel compares the information from each applicant with the position description selection criteria, as well as against the other applicants.

Interview

If you're selected for interview, we'll invite you to meet us for a discussion about your skills and experiences in relation to the role.

At this point, we may also:

• have a chat with your referees to get a better understanding of you as a person and your suitability for the role
• ask you to undergo Psychometric Testing, simply as part of the selection process.

Offer

If we'd like to offer you a position:

• We may ask that you take a medical examination, depending on the role. This is so we're sure that we won't be risking your health as part of your role.
• You may also be required to undergo a police/criminal record check depending on the role.

If all goes well: Congratulations! We welcome you to GWMWater!

Our work environment

We offer great working conditions, and a variety of interesting and creative work.

• Friendly and supportive
• Committed to diversity and equal employment opportunity
• Health and wellbeing program and active social club
• Community-minded
• Team-oriented

We understand that staff and their families sometimes may need someone to talk to help guide them through a problem – whether it be on-the-job or personal matters. To assist our employees through these times we have engaged Optum to provide staff with confidential counselling through its Employment Assistance Program (EAP). More information.

Flexibility

A flexible workplace is a happy workplace! We recognise the importance of a work-life balance.

• Flexible work arrangements
• Family-friendly

Professional development

We believe that we can offer superior services to our customers when we invest in the development of our staff.

• Mentoring
• Willing to share knowledge
• Challenging career opportunities
• Employee development opportunities

Rewards and recognition

We reward our people with great entitlements and fair pay.

• Salary sacrifice (superannuation)
• Reward and recognition program
• Competitive remuneration and salary packaging
• Access to Local Government Employees Health Plan

Career pathways: Where do you fit in?

Career pathways for our staff are numerous. Some staff come direct from secondary school and complete traineeships or other ‘on-the-job’ training. Other staff have done tertiary qualifications before starting with us.

All staff regularly update their knowledge and often take further training or qualifications.

The diagram below shows indicative training levels, which may vary with the skills of the person involved or changes in the role.

Privacy

By making an application, you consent to the collection, use, storage and removal of your personal information, including the details of your referees. At all times during the recruitment process, this information is treated in a highly confidential manner. All documents are held in secure storage and made available only to members of the selection panel.

 Privacy Policy 

With droughts and unreliable rainfall making water such a valuable resource, it's important to make sure you're using your water supplies as efficiently as possible. These simple tips can help you ensure that you're recognising costly leaks or other water-wasting situations as soon as possible.

Sign up for Customer Portal

We encourage customers connected to the Wimmera or Northern Mallee piplines to sign up for our Customer Portal, a free online system that allows you to monitor your water use and be alerted about potential leaks or high usage.

Sign up for Customer Portal

Check your water meter regularly

Ensure that your water meter hasn't been damaged or turned off. We recommend you record your meter readings periodically and monitor your water use. As well as checking for accuracy and working order, it can be useful to have an idea of your water usage habits.

Check the connection from the meter to the tank

Because the pipeline is under high pressure, a large volume of water will be lost if there's a leak in the pipe between the water meter and the tank. A leak will also reduce the amount of water supplied to the tank, and in extreme cases might result in an empty tank. Also check regularly to confirm that there is a flow of water into your tank.

Consider fitting a level gauge on your tank

A level gauge on your tank can help you keep track of your water supply. There are a few ways to do this, such as using a float indicator.

Be smart

• Don't use your troughs as a reliable indicator of tank water levels. The tank might actually be empty and the trough water is the last of the available supply.
• When there's no need for a water supply (e.g. when stock isn't in the area), switch off the meter. This way you can avoid the possibility of undetected leaks and water waste.

Don't forget about firefighting needs

• Make sure you have enough water readily available around your property and home to fight fires.
• Equip your tanks with a tee piece, a standard CFA fitting and extra valve at the outlet.