Got a query?
Top five queries
- What assistance is available to help me with my water bills?
We understand that sometimes life gets tricky and you might be struggling with your water bills. If you’re struggling, get it touch with us as soon as possible and we can help you with initiatives such as:
- Payment arrangements
- Applying for concessions
- GWMWater Customer Support Program
- Utility Relief Grant Scheme
- Rebate Scheme
Find out more about concessions and grants or call us for a confidential discussion on 1300 659 961.
- What is allowed at GWMWater lakes and reservoirs?
Our lakes and reservoirs are not only sources of water, but also community areas for recreation and relaxation.
Lakes and reservoirs have different restrictions that you need to be aware of.
- What are the current water restrictions in my area?
All Victorian towns are under Permanent Water Savings Rules when staged water restrictions aren’t in place.
- How can I use water wisely?
There’s a number of simple adjustments you can make to your everyday life in order to use water wisely.
- What payment arrangements are available?
You can pay your bill in a few ways:
- BPAY - Biller Code 79855
- Direct Debit Payment by Centrelink (Centrepay)
- Credit card via POSTbillpay online or over the phone
- Payment in person at any Australia Post office or our Horsham office
- Via mail to PO BOX 481, Horsham, 3402
Lake Wartook
LAST UPDATEDImportant Information:
Under advice from the Chief Health Officer, all GWMWater campsites, camping grounds and caravan parks will be closed from 5pm, Friday 27 March 2020.
Day visitors are still permitted but social distancing requirements must be adhered to at all times.
Update: 3 April 2020
To comply with the Victorian Government ‘Stay at Home’ period, boat ramps at GWMWater reservoirs are closed until further notice.
Under Stage 3 Restrictions, there are only four reasons to leave your home: food and supplies, medical care and caregiving, exercise, and work or education.
For more information, visit: gwmwater.org.au/coronavirus
Lake Wartook is an important water resource in the region. It's the primary water source for Horsham and Natimuk, as well as being an important resource for Supply System 6 of the Wimmera Mallee Pipeline. The lake also provides important environmental flows.
Located on the MacKenzie River in the central Grampians, Lake Wartook is popular with locals for activities such as fishing.
How to contact us
Where to find us
In person
Corporate Office11 McLachlan StreetHorsham Victoria
By post
PO Box 481Horsham Vic 3402
