Understanding your bill

How to read your bill

We'll step you through the different charges that make up your bill.

Water costs can vary depending on a range of factors and may change from year to year.

Struggling with your water bill? We offer flexible payment options and confidential support to help you find a way forward.

The GWMWater Customer Portal is an easy way to monitor and manage your water use

All properties connected to our water network have a water meter to record water use.