Report a fault

If you notice a water leak, burst main, or service fault in your area, please report it to us immediately. Our team is available around the clock to respond to urgent issues and keep your water supply running safely. You can also view the outages map to check for known issues in your area.

For 24/7 emergency assistance with faults, leaks or bursts, call 1800 188 586.

Type of fault

Other

sep

Address of the fault

Street number

Street name

Town

sep

Photo of fault (optional)

If possible, please upload a photo/s of the incident.

Photo of fault

Choose files No file chosen

sep

Description of fault

To help us prioritise and resolve the issue, please describe the fault in as much detail as you can

Description of fault

sep

Contact details

First name

Last name

Email address

Contact number