GWMWater

Change of Tenancy

Do you need to complete this form?

Residential Properties

Please complete form if you are:

  • a tenant moving into or vacating a property

  • an owner/agent registering a tenant moving into or vacating a property

Please note:

GWMWater cannot set up tenants on shared water meters. GWMWater defines a ‘shared meter’ as multiple occupiable properties sharing the one water meter. This is a requirement of the Water Act 1989.

Commercial Property

Please complete this form if you are an owner/agent/tenant of a commercial property where:

  • future accounts are to be issued to the occupier of the property

  • the occupier is vacating the property and accounts are to be issued to the owner

Please note, not all towns in our region have a drinking water supply. To see which towns do and do not have a drinking water supply, click here.

Your personal details will be used and retained by GWMWater in accordance with our Privacy Policy.

Fields marked with an asterisk (*) must be completed.

Main Section
Are you
Advising us that the tenant is
Property type
Is trade waste applicable
Is the tenant an individual or a company
Agent details
Contact details
Vacating Tenant Details
Vacating property address
Occupying Tenant Details

Property address

Address
Tenant details
Second tenant details
Company details
Contact details
Forwarding Address
Vacating details
Are all account holder/s vacating this property?
Owner's name
Meter reading (if known)

You may provide GWMWater with a reading of your meter. If no reading or an incorrect reading is provided, GWMWater will charge a fee to the landlord. You may like to contact GWMWater for details on how to read your water meter and for current fees and charges. Please ring GWMWater on 1300 659 961 during business hours. GWMWater has the right to check the meter reading provided and adjust accordingly if incorrect.

Additional Information
Acknowledgement

I understand and acknowledge that:

  • the information provided in this application is correct and has been completed to the best of my knowledge.

  • I have notified the tenant that their personal information has been given to GWMWater for billing purposes.

  • I have notified the new tenant that if they are a holder of an eligible concession card, they need to contact GWMWater to register details.

  • at least two (2) working days notice must be given prior to occupying/vacating a property for a meter reading to be taken.

  • I have informed the tenant that it is their responsibility to notify GWMWater when vacating the property.

  • GWMWater may refuse this application if it becomes evident that any information or supporting documents provided are incomplete or false.

Acknowledgement

I understand and acknowledge that:

  • The information provided in this application is correct and has been completed to the best of my knowledge.

  • I have made the owner aware that future accounts will be billed to the tenant and if the tenant defaults, charges remain the responsibility of the owner under section 274 of the Water Act 1989. Unpaid amounts may be forwarded to GWMWater’s collection agents as per normal procedure. This may incur collection and legal costs to me without notice.

  • GWMWater may refuse this application if it becomes evident that any information or supporting documents provided are incomplete or false.

  • all charges incurred prior to the tenants occupation have been paid in full.

Acknowledgement

I understand and acknowledge that:

  • The information provided in this application is correct and has been completed to the best of my knowledge.

  • at least two (2) working days notice must be given prior to vacating a property for a meter reading to be taken.

  • GWMWater may refuse this application if it becomes evident that any information or supporting documents provided are incomplete or false.

Acknowledgement

I understand and acknowledge that: 

  • The information provided in this application is correct and has been completed to the best of my knowledge.

  • A final meter reading will not be completed on my behalf. Charges currently outstanding will be transferred back to the owner of the property.

  • The responsibility of finalising water accounts will be arranged between the owner and the outgoing tenant. Any outstanding charges remain the responsibility of the property owner under section 274 of the Water Act 1989. Unpaid amounts may be forwarded to GWMWater’s collection agents as per normal procedure. This may incur collection and legal costs to me without notice.

  • GWMWater may refuse this application if it becomes evident that any information or supporting documents provided are incomplete or false.

Privacy statement

GWMWater is committed to protecting information provided in accordance with the principles of the Information Privacy Act 2000.

Lodgement

This form will be submitted to GWMWater online. If you have any difficulties in submitting this form please contact us on 1300 659 961.