Changing your name

If your name has changed please forward a copy of your marriage certificate, driver’s licence or other legal document by post, fax or email.

Change your postal address

To change your postal address online please click here, or alternatively contact us.

Moving house

Tenants

Landlords and Tenants: Who pays? Residential tenants / Commercial tenants  

Residential

Tenancy Moving In / Moving Out - Tenants please change your address

If you are moving in to a rental property please confirm with either the real estate agent or landlord that you are responsible to pay for the water usage.  

Commercial

Tenancy Moving In / Moving Out - Tenants please change your address

On a landlord’s written request, GWMWater can address our account directly to the tenant, on the clear understanding that the owner is ultimately responsible should their tenant fail to pay the account. A duplicate copy of all accounts will be sent to the landlord, as they are ultimately responsible for the account. Written notification must also be received from the landlord to move a commercial tenant out of a property.

Owners

If you have sold or purchased a property your solicitor / conveyancer will notify us of this change once settlement has gone through. Please contact your solicitor / conveyancer to ensure the relevant legal notification has been forwarded to us.