Changing your name

If your name has changed please forward a copy of your marriage certificate, driver’s licence or other legal document by post to PO Box 481, Horsham 3402, fax to (03) 5381 9881 or email to info@gwmwater.org.au

Change your postal address

To change your postal address online please include in your email: your name, your current property address and postal address, your new property address and postal address together with your telephone details.

Moving house

Tenants

Landlords and Tenants: Who pays?

Residential

Moving In / Moving Out - Change your address

If you are moving in to a rental property please confirm with either the real estate agent or landlord that you are responsible to pay for the water usage.  

Commercial

Moving In / Moving Out - Change your address

On a landlord’s written request, GWMWater can address our account directly to the tenant, on the clear understanding that the owner is ultimately responsible should their tenant fail to pay the account. A duplicate copy of all accounts will be sent to the landlord, as they are ultimately responsible for the account. Written notification must also be received from the landlord to move a commercial tenant out of a property.

Owners

If you have sold or purchased a property your solicitor / conveyancer will notify us of this change once settlement has gone through. Please contact your solicitor / conveyancer to ensure the relevant legal notification has been forwarded to us.