GWMWater appointed Meter Readers must have easy access to meters and must not be hindered by shrubs, trees, locked gates or other obstructions. If a Meter Reader has difficulty accessing your meter, you may receive a card asking you to read your water meter and phone us with the reading.

An estimated account may also be issued when ready access is not available. If you receive an estimated account and believe it to be incorrect please phone us on 1300 659 961.